US Cellular also has amazing customer service while still being one of the most cheapest cell phone plans around. They start with a thirty day guarantee. Within thirty days a customer can change their mind about which phone they chose, or completely cancel service for any reason. Activation fees waved and the customer will only be billed for the minutes used within that thirty days. Secondly, account holders are allowed up to four FREE battery swaps a month. FOR FREE! If your battery dies and you are stuck without a charger, no problem! Just come into a US Cellular store and they will give you a battery in exchange for your old one! US Cellular backs up your contacts FOR FREE. No hidden fees for downloading the application like with Verizon.

You can also have your phone auto backup while you are asleep so you never have to worry about manually backing up your contacts. If your phone is lost, all your contacts will be loaded to your new phone or to your computer. It’s easy. US Cellular doesn’t just stop there, they offer free overage protection. When you hit 75% of your allotted minutes US Cellular sends you a text message letting you know. It also sends you a text when you hit 100%. Remember all incoming texts are free so you don’t even have to worry about being charged for the text they send you. If you opt to get a text plan but decide not to get the unlimited text plan, you can get free overage protection for your texts as well.

Last but definitely not least US Cellular will never completely lock you in to a plan. You can change your price plan or features whenever you want and without extending your contract. You can go to a more expensive plan or to a cheaper one and they will do it without trying to talk you out of it and without you being stuck with the company for another two years.

To review, US Cellular offers great reception for a reasonable price but it’s the extras that really give you a better value over the competitors. A new battery for a phone averages fifty dollars, with US Cellular they flat out give you a battery if you need it. Other companies tack on additional fees and extend your contract for things that should just be customer service issues. In short, if you don’t have US Cellular, you better be asking yourself why.